Privacy Policy

In Short

We collect only the data necessary to communicate with you and provide our services. We do not sell your data. Your data is handled with care, used for its intended purpose, and you can request access, correction, or deletion at any time.

1. Controller (Who We Are)

Egowiz Coaching
Merlijn Sluis
Maastricht, Netherlands
Email: merlijn dot sluis at egowiz dot com
Website: egowiz.com

Egowiz Coaching is the data controller responsible for processing personal data as described in this policy.

2. Personal Data We Collect

Information you provide:

• Name
• Email address
• Phone number (if provided)
• Information submitted via booking forms (e.g. Calendly)
• Communication content (emails, messages)

Automatically collected (limited):

• IP address
• Basic browser and device information

No advanced tracking is used unless explicitly stated.

3. How We Collect Data

We collect data when you:

• Book a call via a scheduling tool (e.g. Calendly)
• Contact us via email or contact form
• Participate in coaching services

4. Purpose of Processing

We use your data to:

• Schedule and manage coaching sessions
• Communicate with you
• Deliver coaching services
• Handle administrative matters
• Comply with legal obligations

5. Legal Basis (GDPR – Art. 6)

We process your data based on:

• Consent (e.g. booking a call or contacting us)
• Performance of a contract (coaching services)
• Legal obligations (e.g. tax requirements)
• Legitimate interest (communication and service improvement)

6. Third-Party Processors

We may use trusted third-party providers to support our services, including:

• Scheduling tools (e.g. Calendly)
• Email providers (e.g. Google / Gmail)
• Website hosting providers

If payments are processed, this may be done via a third-party provider (e.g. Stripe). Such providers may process payment-related data directly and may act as independent data controllers. These providers process data under appropriate data protection agreements.

7. International Data Transfers

Some providers may process data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are applied, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Applicable data protection frameworks

8. Data Retention

We retain personal data only as long as necessary:

• For communication and service delivery
• To comply with legal and administrative obligations
• Until deletion is requested (where applicable)

9. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

10. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

11. Cookies

This website uses functional cookies only. If analytical or tracking tools are added in the future, this will be clearly communicated via a cookie banner and this policy will be updated accordingly.

12. Changes

We may update this Privacy Policy from time to time. The latest version will always be available on this page.